policy
Business Overview
Social CTY is an e-commerce business operating through social media platforms ( e.g.,Instagram, Facebook, TikTok, Pintrest)to promote, market and sell physical products.
Terms Of Service
By interacting with our social media pages purchasing through our shop links, you agree to the following.
You must be 18 years old or have permission from a parent/guardian
All purchases are subject to our payment, shipping, return, and privacy policies
we reserve the right to refuse service, cancel orders, or block users who violate our terms or engage in abusive behavior.
Privacy Policy
We collect basic user data(e.g., name, email, shipping address) for order fulfillment and customer service purposes.Your data is.
Never sold to third parties
Used only for communication, marketing (with consent0, and delivery.
Stored securely using industry-standard practices.
You may opt-out of marketing communications at any time.
Shipping Policy
Processing Time: orders are typically processed in 24-48 hours
Delivery Times: Estimated delivery is 1-2 days
We are not responsible for delays due to customs, weather, or courier issues
Refund & Return Policy
NO refunds as our products are digital products
Content & Intellectual Property
All content posted on our social media( photos, videos, logos, captions, etc.) is the property of Social CTY. You may not.
Reuse or repost our content without permission
misrepresent our brand or products
User-generated content may be reposted with credit unless you request otherwise.
Community Guidelines
We foster a positive, respectful space. We do not tolerate: Hate speech, harassment, or bullying. Scams or misleading comments or fake reviews or defamatory language.
Disclaimer
We aim to provide accurate product descriptions and images, but colors and results may vary. We are not liable for minor inaccuracies or typographical errors.
Contact Information
Email: gjones@socialcty.com
Social Media DM: @socialcty
Website: sociality.com